![]() ![]() If this fails then run the capture analyser test tool - this is called "FlCaptureAnalyser.exe" and can be found in either:Ĭ:\Program Files (x86)\Common Files\WacomGSSĬ:\Program Files\Common Files\WacomGSS (if you have run the 64-bit installer for the Signature SDK).Uninstall and reinstall the tablet driver.The pen is calibrated - the calibration dialogue should appear automatically the first time you touch the pen on the tablet - if it does not please run it from the Wacom Control PanelĪfter completing the above tasks, if the signature capture window fails to appear or appears but does not ink then proceed as follows:.The tablet is displaying the Windows background. ![]() The pen tablet in question is configured to operate as an extended desktop.Please see the "Programs and Features" screenshot below for an illustration of what the icon looks like.īefore trying to capture a signature please check the following: Once the relevant drivers are installed please check that the "Wacom Professional Service" service is running in Windows Services - if not please start it manually.įor the DisplayLink driver there should also be a service called "DisplayLinkManager" and this should also be running.įor the DTU-1031AX there is no service as such but you should find a new purple icon in your system tray. The 1031X driver will appear in "Programs and Features" on your PC as "Trigger External Graphics Family." - see the screenshot at the bottom of this page.On old releases you will also see "DisplayLink Graphics" For the DisplayLink driver you should see an item called "DisplayLink Core Software" in "Programs and Features".Check that the installation was successful:.Please note that the MCT driver will update automatically to the latest version from the Internet if your PC is connected to it.(Please note that the MAC driver included in the download file is not compatible with the 1031AX). For the DTU 1031AX download the UV-A8301 USB 2.0 Display Adapter published on MCT's Web site.If using the 1141 download the DisplayLink driver from.Run the installer file - please note that the PC will need to be rebooted before continuing to complete this process. ![]()
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